Emergency Care

Emergency Care

Circumstances can change dramatically resulting in your loved one needing home care urgently. We have branches all across England, so if an emergency does occur out of the blue, one of our trusted specialised carers will be on hand to help.

If an emergency does occur at the drop of a hat, then call us. We can arrange for emergency care to happen in as little as 24 hours for people of all ages and all conditions are eligible to receive care from our carers, who are fully trained in supporting a variety of complex needs.

Who is Emergency care for?

Sometimes accidents can happen so suddenly that families are left wondering how they are going to cope. Whether there has been an accident, a sudden diagnosis or you have simply been let down by your current carer, we are here to help you last minute.

By contacting us now, we could arrange:

  • Live-in home care after an accident or unplanned hospital discharge
  • Visiting care in an emergency, for as little as 30 minutes
  • Nursing care – our carers are fully trained and experienced with many conditions
  • Emergency care if you’re struggling to find cover at short notice
  • Urgent palliative care so your loved one can stay at home for those difficult last moments

We also understand that situations can better and worsen over time, which is why we are here to tailor your specialised care plan when and where it needs to be altered. We are here with you every step of the way to provide you with support built solely around you and your needs.

Available whenever you need us

With branches across England local care is likely to be available to you whenever it may be needed.

We will walk you through everything on the phone and can even arrange for your local care manager to visit you immediately, in your family home or at the hospital.

Expert, Emergency Response Living in Care

After going through a problematic time, it’s crucial that your loved one can settle back into their own home as quickly as possible, with minimum disruption or delay. Staying in your own home full of memories that mean a lot to you can be very comforting for your loved one especially when going through a hard time. Remaining in a familiar setting provides a reassurance that simply can’t be matched by any hospital or residential care home environment, and we fully understand that.

Our emergency live-in care team will carry out a full assessment in order to pin point what your loved one requires in order to provide them with the tailored care plan to suit them and their every need. Our team will consult extensively with the individuals’ family to make sure that their loved one receives the care that they need in order to reach their personal goal, even at short notice.

Ethos

We step in as quickly and as safely as possible in order to insure your loved one receives the appropriate urgent care plan tailored to their every need. Often emergency care is needed because of a sudden accident or a care provider failure. We can assess same day, and even start on the package on the same day if there is a need.

Why Dove Home Care?

  • Same or next day assessments
  • Quick start to packages of care
  • Reliable and trusted
  • Well trained, confident and friendly staff

Also our staff are fully trained and specialise in many different areas and levels of care.

Our Fast Response Team assesses and provides support and care for a client and also family carers.

We obtain the necessary equipment and aids through the Local Authority and District Nurses, if required.  This can enable a client to remain in their own home.

We regularly review the care needed, increasing or decreasing as necessary.

CQC Registered & Inspected

Dove Home Care is Registered with and Inspected by The Care Quality Commission (CQC) (Service Number 46210) at: www.cqc.org.uk.

2020 Report :
2020_INS2-4066527090

Annual Quality Survey/Questionnaire

To ensure that we continually maintain our high standard of care we send out an Annual Quality Survey/Questionnaire to clients.

Questionnaire Results: home care solihull

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