Client Testimonials

To ensure that we continually maintain our high standard of care we send out an Annual Quality Survey to our clients.  We also carry out regular quality checks with clients throughout the year to ensure that our quality of service is maintained. Please click on the link to enable you to see the results of our questionnaire. The comments below are a sample received from clients over the last few months.

5 Weeks Ago

Client Testimonials

Dove Home Care took on my wife’s package of care knowing full well she had an ultra rare brain disorder. That rare there’s only 1 more in the UK with it. No treatments or cure but thase did not phase Dove Home Care. I’ve had carers turn up curious about the condition, asking what it is, what to look for etc. They are really keen to learn and train and take on board what to look for, how to approach each situation as it occurs. Very professional outfit many would have run a mile because if you see the name of the condition your left wondering what if this and what if that but these carers have been outstanding so far. Just one little hiccup but that was quickly responded to. Office staff couldn’t fault. Here’s to a fruitful professional care package which hopefully will be by my wife through all eventualities. Thankyou Dove Home Care.

22 Weeks Ago

Client Testimonials

Everyone at Dove Care has been wonderful, kind, supportive, knowledgeable & reliable & has meant we have had peace of mind whilst mum & dad have been looked after very well. Please extend my thanks to everyone involved. We may be in touch again if circumstances change!

23 Weeks Ago

Client Testimonials

Massive thank you for all of the brilliant carers my mum received over the last 12 months. Never had any issues even through covid. All staff were amazing Id highly recommend!

1st August 2020

Client Testimonials

I just wanted to let you know how amazing we have found all the carers that were allocated to dad over the last few weeks. They all seemed to go above and beyond and you as a company should be very proud of the service you provide. Please pass on our heart felt thanks to all.

30th July 2020

Client Testimonials

Amazing care given to our dad in his final weeks, would highly recommend.

10th March 2020

Client Testimonials

We used Dove Home Care for 3 weeks for my mum plus some help for my dad too., before they went into a care home.Without exception, the carers were cheerful, kind and good hearted. My brother and I were very pleased with the service provided and would highly recommend Dove. Many thanks.

17th January 2020

Client Testimonials

Thank you all for the wonderful care you gave my mum.  You were all very accommodating in the office,  the carers were just marvellous with her she definitely enjoyed there company and helped me to make sure she was comfortable and happy.

04th August 2019

Client Testimonials

Many thanks for the excellent care Ken received from Dove.  You helped him cope with a difficult period in his life.  We always felt we were in safe, careful hands.

03rd July 2019


Thank you for your kindness and support at a time when we needed it.

1st July 2019

Live In Care

Back in January, you organised the care at home for our lovely mum, Margaret, in Knowle. We wanted to thank you all for the wonderful job you did in organising this so efficiently and with care and sensitivity. Special thanks to Sam and Gemma, neither of whom can we praise enough. Our thanks and best wishes C & S

20th June 2019


Dove has changed my whole world and given me my dignity back.

17th May 2019


Thank you, and many thanks for all your help and over the past years and your compassion and support at the end, Pat

30th April 2019


Live in testimonial, The attention and care given to me these past four weeks has been excellent and a credit to your company Regards Mr TO

05th April 2019

Live In

To all the staff at Dove,  Just a note to say a big Thank you for all your help, good humor, patience, flexibility and kindness though out my mums illness.  We much appreciate all your support and we know our mum and dad too. Kind Regards D,M,S

20th December 2018

Home Care

My Husband and I would like thank everyone at Dove Care for all the help and kindness we have received,  both those in the office who have dealt so cheerfully with our changing requirements, and the very helpful helpers who visit us daily.

Thank you all

29th October 2018

Client Testimonials

Sincere thanks to each and every member of staff for caring for Neil.  Particular thanks to your management team for their support and clear guidance in helping to develop a workable care plan that enabled Neil to remain at home as he wished.

You are all a wonderful team!

11th June 2018
Excellent live in carers – always treat mum with respect and go the extra mile to meet her changing needs

4th May 2018

Client Testimonials

We should just like to write our appreciation of Dove Home Care and Sheila and her assistants in particular. We were delighted to have one person to care for us throughout the six weeks.

The care was splendid and the happy atmosphere during the entire stay certainly helped my recovery. However that we were able to stay in our own home for the whole time was the biggest bonus.

Thank you to all who organised and made this possible.

06 March 2018

Client Testimonials

Dear John and staff at Dove Home Care

I would like to thank everyone from Dove who was involved with Sylvia, in any way over the last few years, for their helpfulness and their care.  We really have appreciated the high quality of care provided and it was very reassuring to have such reliable and consistent carers.  This also enabled us to keep mum in her own home, where she was comfortable.

I would especially like to thank Sheila for the loving personalised care she gave to mum for over three years and her consideration and thoughtfulness in her role as carer.  Also more recently Ellen and Brenda who were equally caring.  They have all been truly wonderful, especially when mum’s health deteriorated and things became more difficult.  We will be forever grateful for their kindness and support.

Once again, many thanks and please be assured that we would have no hesitation in recommending Dove to others.

23 Feb 2018

Client Testimonials

Thank for all the support and care you provided over the last 6 years for my mom, It has been very much appreciated, Regards.

09 Oct 2017

Client Testimonials

Dove Care

With thanks for your help, especially to your team of lovely, friendly kind gems – often very tired but hardworking and with compassionate hearts!

04 August 2017

Many Thanks for the care and attention your staff gave us at a very difficult period in our lives.  I have no hesitation in recommending your services.

03 August 2017

We just wanted to say on behalf of the whole family a huge thank you for looking after Doris for the last few months. Your attendance has been a great reassurance to us all. All your staff have been caring and attentive and we are so grateful.

06 July 2017

Thank you for all your help in my recovery from my recent hip operation.

04 July 2017

Thank you for the excellent care your staff are giving my husband.

16 July 2017

I wish to convey my sincere thanks to all involved with the care and attention you gave to my husband JF. You helped us through a difficult few weeks. Thank you

09 May 2017

We are very happy, with your support and care.  Our mother’s main support carer is a delight to deal with patient, understanding, flexible and knowledgeable in a quiet way.  It is lovely that Mum (aged 97) is able to live at home, without your support this would no longer be possible.

27 March 2017

I just wanted to drop you a line to thank you for all the help and support that you have provided my Gran – over the past 18 months / 2 years.

Please pass on our thanks to all your staff that cared for her so well, A.F made a special impact on my Gran, and should be commended for always going that extra mile!

23 March 2017

To all the staff at Dove.

Many Thanks for your kind wishes and to those who attended mum’s funeral and wake.  We are most grateful for the donations to Dementia UK and Marie Curie.  I will miss all the lovely carers, both Live in and popin, who cared for Mum so well for so many years.  Thank you all again.

20 February 2017

Dear Dove

Just a quick note to say thank you for the care and support your staff gave to my dad during the short time that you supporting him at home.  All of the staff were very loving and caring, very friendly and always willing to help.

5th December 2016

Dear Dove

Many thanks for all your attention, everyone has been very kind and considerate.

21 September 2016

We have been really happy with the care that Dove provides, and with the standard of the carers, who are thoughtful, caring, kind and professional.  After trying many other care companies we know how important that is, and how rare it is to find it.  So thank you for your hard work in finding the right carers for Mum and for continuing to help us, it is very very much appreciated.

07 September 2016

Many thanks, as always for your efficient service.

08 August 2016

Thank you for your excellent care after my recent accident.  Please pass on my grateful thanks to all your carers for their cheerful help and assistance which certainly aided my recovery.

19 July 2016

I would like to express thanks on behalf of Di and myself for the professional approach adopted by Dove, Mrs J was full of praise for the way in which you handled Mrs B.

14 July 2016

Thank you to all the Ladies who cared for my Husband Mr W.S you were all very kind ,gentle and patient with him, he was in very good hands every day Thank you very much.

18 May 2016

We are very grateful for the care given to our Mother, at her home before she went into the nursing home.

10 May 2016

We greatly appreciate the warmth, care and attention from Dove.

01 April 2016

To everyone at Dove
Thank you for looking after dad and for your kindness and patience.

10 October 2015

We can’t thank you enough , especially Lynette enough for all the support and care you gave to our Father, and for us in knowing we could call you anytime, also Lynette had managed so well to build trust with him.

23 April 2015

 I’d like to convey our deepest thanks to you all at Dove, everyone in the office and all the carers for all the work and help you have given over the last while. We would have no hesitation in thoroughly recommending Dove to anyone else and that they need look no further.

Many thanks.

30 January 2015

Just to say many thanks to ALL carers and staff that helped to make mums life more comfortable, make her laugh and to maintain her dignity and independence as her health started to fail. As much as I helped personally I could not of coped without you !

12 December 2014

To all the Team at Dove

A Massive Thank you for looking after Dad with so much care + thought.  I honestly can’t do it without you – and you make him smile which is fabulous.

12 July 2014

To all concerned at Dove Home Care On behalf of all of my family, I would just like to say a huge thank you to you all at Dove for the wonderful care that you have provided and indeed continue to provide for my Dad, since he has returned home from a stay in hospital.

It is such an apprehensive time when you have to make such an important decision as to whom is to care for a member of your family.However, from the moment that we made contact with you, we were totally reassured and very impressed with your professionalism, kindness and understanding.

Every single carer who has arrived to look after Dad has been incredibly kind, understanding of his needs, prompt and genuine. Not only is that of great comfort to Dad but it also importantly provides the rest of our family with the reassurance that Dad is in the very best of hands and the worry is taken away.

I would recommend Dove in a heartbeat to any family who require care for a family member. A genuine thanks to you all!

12 February 2014

On behalf of the family I just wanted to write to say how much we have appreciated the care that Dove has provided Mom, and also for Dad until he sadly passed away in 2011.   Our association goes back many years and we have been more than happy with the way you have looked after the family during a difficult time.

We have met some really lovely people over the years. I would like to thank the carer who was with Mom during her last two weeks at home and who did a wonderful job in organising Mom’s personal effects in preparation for the move and also reassuring her with regard to the future.  She certainly made things easier for the family.

Once again, many thanks and please be assured that we would have no hesitation in recommending Dove to others.

4 February 2014

 Many thanks to everyone who has taken care of our mother since December.  She enjoyed meeting you and chatting to you, and we were impressed with the friendliness, consistency and hard work of the carers.

6 January 2014

I would like to thank you very much for the care given to my aunt, by all the carers over the past eight months. I know that my aunt appreciated the genuine kindness, care and concern that everyone showed her.  It was re-assuring for the family to know that she was receiving such reliable help and support and that any new needs would be attended to promptly.  Please pass on my thanks to all concerned.”

“I and my brother have both been very impressed with all the Dove Care staff. When my mother needed a live in carer (over 18 months ago) we were somewhat apprehensive
particularly as there had been various reports in the press about poor care services. However, right from the first day of Dove Care’s involvement, we were impressed with professionalism of everybody involved and the commitment of the individual carers to caring for my mother. This has provided us with a great deal of re-assurance and we are able to relax (with no worries) knowing that she is being looked after as well as could be expected by a competent, caring, organisation.”

Other Comments

A big thank you to yourself, the carers and the management for providing such an exemplary care service.”

“Both my sister and I have have found all your carers wonderful and it is like seeing a friend again when they come into care for Dad every day”

“I am just so grateful that I have a carer who is so understanding”  of my needs”

“We are very pleased we chose Dove Care.  We have had peace of mind during the three weeks following my operation and have enjoyed meeting all the carers.  We look forward
to your continued support”.

“I would recommend this service to anyone who needed this kind of home care”.

“Long may you help me”

“My sister and I have been really pleased with the care, help and kindness shown to our Father by all the team at Dove”

“I have always found the staff very helpful and caring”.

“To all at Dove Care, thank you for the care, help and reliable attendance you have shown to my Mother, visiting her in hospital and always acting in her best interests.  I am grateful to an excellent care service”.

“A Very Big THANK YOU for all your support and help in looking after us over the past months.  The ‘girls’ have been wonderful – they know who they are!”

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